Booking process

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Choose Your Costume

Browse our collection of mascot costumes and select the perfect one for your event. Each costume is available for $125 per character, per day.

Submit Your Request

Fill out our booking form with your desired rental dates and costume selection. We’ll confirm availability and review the details with you.

Reserve Your Rental

To secure your booking, a non-refundable $25 reservation fee per mascot is required at the time of booking. This amount will be applied to your total rental cost.

Unpaid deposits and unsigned contracts will result in automatic cancellation after 24 hours, and the rental will be released to the next interested customer — no exceptions.

Sign the Agreement

Once your reservation is confirmed, you’ll receive a rental agreement and credit card authorization form to sign electronically. This ensures we have the necessary details on file for your rental and any applicable fees. 

Payment at Pick-Up

The remaining rental balance will be charged to your card on file at the time you pick up your rental(s).

Payment must be successfully processed before any costume is released.

We do not accept cash — no exceptions.

Provide ID at Pick-Up

A valid Driver’s License or State-Issued ID must be presented at the time of pick-up. The name on the ID must match the name on the credit card used for payment. A copy of the ID will be securely kept on file for the duration of the rental period to protect both parties.

If someone other than the renter is picking up the costume:

• They must present their own valid ID, and
• They must bring a copy of the renter’s ID as well — no exceptions.
• Rental items will not be released without proper identification.

Returns

Mascot costume(s) must be returned in person and during the scheduled return time. All items will be inspected upon return to ensure they are in good condition.

Please review our Rental Policies carefully before booking.